Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony HsiehYou want to learn about the path that we took at Zappos to get to over $1 billion in gross merchandise sales in less than ten years. You want to learn about the path I took that eventually led me to Zappos, and the lessons I learned along the way. You want to learn from all the mistakes we made at Zappos over the years so that your business can avoid making some of the same ones. You want to figure out the right balance of profits, passion, and purpose in business and in life. You want to build a long-term, enduring business and brand. You want to create a stronger company culture, which will make your employees and coworkers happier and create more employee engagement, leading to higher productivity. You want to deliver a better customer experience, which will make your customers happier and create more customer loyalty, leading to increased profits. You want to build something special. You want to find inspiration and happiness in work and in life. You ran out of firewood for your fireplace. This book makes an excellent fire-starter.
A Path to Profits, Passion, and Purpose
It details his life as an entrepreneur , with emphasis on the founding of LinkExchange and Zappos. Due to this grueling schedule, he would often write for 20 to 24 hours at a time, sleep for four hours or less, and then resume working. And alcohol. And then coffee and alcohol. We actually put coffee beans in a vodka bottle. It is written in narrative form and includes short page entries from Hsieh's friends and employees. In the first section, Hsieh details his entrepreneurial adventures from when he was young until he was in college.
In , Amazon. The acquisition was swift and the price — mind-numbing.
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After making a boatload of money, Hsieh and some of his former employees started a venture capital fund. Soon after launching the venture capital fund, Hsieh was contacted by Nick Swinmurn, who had just started ShoeSite. Around the same time, Hsieh started playing a lot of poker. Here are a few of the gems:. As Hsieh explains how he began investing in and getting more involved in the operation of Zappos, we learn how each of these poker lessons was put to use. Hsieh also describes the process of being acquired by Amazon, and detailed the employee questions and experience during that time.