Production And Operations Management: Manufacturing And Services by Richard B. ChaseProbably the most respected operations text on the market. This is an introductory operations management text that does well in both the introductory undergraduate OM course as well as at the senior level and graduate levels. It can also be found in industrial engineering. Chases reputation for modern coverage and currency is largely the reason it has gained its reputation as an upper level course.
Journal list menu
Goodreads helps you keep track of books you want to read. Want to Read saving…. Want to Read Currently Reading Read. Other editions. Enlarge cover. Error rating book.
For details on it including licensing , click here. This book is licensed under a Creative Commons by-nc-sa 3. See the license for more details, but that basically means you can share this book as long as you credit the author but see below , don't make money from it, and do make it available to everyone else under the same terms. This content was accessible as of December 29, , and it was downloaded then by Andy Schmitz in an effort to preserve the availability of this book. Normally, the author and publisher would be credited here.
Uploaded by AltheaB on September 27, Search the history of over billion web pages on the Internet. Production and operations management : manufacturing and services Item Preview. EMBED for wordpress. Want more? Advanced embedding details, examples, and help!
Operations Management in Manufacturing
Planning plays important roles in both service operations and manufacturing processes. Service and manufacturing operations have differences, but also similarities. For example, both create mission statements and a vision for how the organization will be run and perceived by customers.
Production , the creation of products and services, is an essential function in every firm. Production turns inputs, such as natural resources, raw materials, human resources, and capital, into outputs, which are products and services. This process is shown in Figure. Managing this conversion process is the role of operations management. The goal of customer satisfaction is an important part of effective production and operations. In the past, the manufacturing function in most companies was inwardly focused. In the s, many U.